PrepFood Privacy Policy

PrepFood is strongly committed to protecting the privacy of its website users and customers. We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site. Protecting your privacy is a significant part of our commitment to providing you with a high quality online experience.

Information gathered and Uses

We are the sole owner of the information collected on this site. We will never sell, share, or borrow this information to others. PrepFood collects information from our users at several different points on our website.

Website Order Process

For a user who places an order, we request personal information on the order form used in the shopping cart. Contact (name, address, email, etc.) and payment information (card details and expiration date) is requested. This information is used for billing purposes and to complete the customer's order. If we have trouble processing an order, we will use this information to contact the customer. Credit card transactions are processed using our Internet merchant account and authorised via a third party payment gateway system. The payment gateway is an authority in trusted modular payment solutions and security systems on the Internet.

Cookies

We store a persistent cookie so that you may retrieve the products in your shopping cart with no need to go through re-choosing. However, the cookie will eventually expire if there is no activity in your cart, e.g. view, add to, etc., for a number of days. This website's cookies do not contain any personally identifiable information. If a user rejects the cookie, they may still use our site, but the user will experience limited functionality. For example, the user will not be able to process an order through our shopping checkout area.

Sharing

We use a third party shipping company to deliver your order, and a third party card payment processing system to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site may contain links to other sites. Please be aware that PrepFood are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by PrepFood.

Security

Our website takes every precaution to protect your information. When users submit sensitive information via the website, your information is protected both online and off-line.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Your Feedback

At PrepFood your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please let us know by emailing help@prepfood.co.uk.

 

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